It Works Marketing, Inc. Product Return Policy

Since our products produce different results for different people, we do not guarantee specific results or offer a money-back guarantee.  Please follow the directions with each product you receive and use our exclusive product coach to answer any questions about your product usage needs.

Please note:  The Ultimate Body Applicators, Chin & Neck Applicators, and Facial Applicators are cosmetic products and cannot be returned once the plastic wrapper is opened

To receive a refund, all products must be returned within 30 days of purchase in re-saleable, un-opened, "new" condition. The customer is responsible for all shipping costs. There will be a 10% re-stocking fee applied to all customer returns.
 
Orders that are refused by the customer and sent back as “Refused, Return to Sender” will not qualify for a refund. eThe customer is responsible for shipping the order back to It Works if they choose to return it, and it is recommended that delivery confirmation is added to the shipping.
 
For orders outside the U.S. there will be no refund of taxes paid.

For International Residents

Your return policies may be adjusted to the standard It Works policy to accommodate your individual country consumer protection laws and requirements. For details please contact customer service OR see the specific Terms and Conditions for your country.

Questions? Please call or email:  616-281-1900 or info@itworks.net